Shipping Policy
Thank you for shopping with us! We aim to process and deliver your order as quickly and smoothly as possible.
Order Processing
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Orders are usually processed within 1–3 business days after payment is confirmed.
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Orders placed on weekends or public holidays will be processed on the next business day.
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During sales, promotions, or holidays, processing may take a little longer.
Shipping Time
After your order has been processed, estimated delivery times are:
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Pakistan: 2–5 business days
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International Orders: 7–15 business days, depending on the destination and courier service.
Please note that delivery times are estimates and may vary due to weather, public holidays, courier delays, or other circumstances beyond our control.
Shipping Charges
Shipping charges are calculated and displayed at checkout based on your delivery address and order.
If free shipping is available for a particular promotion or order value, the applicable terms will be shown at checkout.
Order Tracking
Once your order has been shipped, you may receive a confirmation email or message containing your tracking information, where available.
You can use the tracking number provided by us or the courier company to check the status of your shipment.
Incorrect Shipping Information
Please make sure that your name, address, phone number, and other delivery information are correct before placing your order.
If you provide incorrect or incomplete shipping information and the order has already been dispatched, additional shipping charges may apply for re-delivery.
Delayed or Lost Orders
While we work with reliable shipping partners, occasional delays can happen.
If your order has not arrived within the expected delivery period, please contact us with your order number so we can assist you.
We are not responsible for delays caused by the courier, customs, weather, natural disasters, or other circumstances outside our control.
Damaged Packages
If your package arrives damaged, please contact us as soon as possible and provide photographs of the package and the product. We will review the issue and assist you according to our return/refund policy.
International Orders
International customers may be responsible for customs duties, taxes, or other fees imposed by their country's customs authorities. These charges are not included in the product or shipping price unless explicitly stated at checkout.
Contact Us
If you have any questions about your order or shipping, please contact our customer support team through the contact information provided on our website.
Thank you for choosing our store!